The service comprises an online portal (or home page) and links to interactive benchmarking reports. The reports benchmark an agency’s workforce performance against that of the Queensland Public Service. A range of human resource and industrial relations measures are benchmarked, based on Minimum Obligatory Human Resource Information. The reporting portal is accessed via the national WACA.
To access the WACA Reporting Service, an agency (the human resources director or their authorised delegate) must sign a Service Level Agreement (SLA) with the Public Service Commission (PSC). The SLA details licensing requirements, fee schedule and services which will be supplied by the PSC. It also outlines agency responsibilities.
When an agency has signed an SLA and paid the relevant service fees, users will be issued with a WACA Reporting Service user account. A user account consists of a username and a password.
Website: https://www.waca.org.au (access to the WACA is password protected).
For further documentation, please visit our publications page.
If you need help with your login, please contact us via email: waca.reporting@psc.qld.gov.au