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Retention

Retention of the right people in the right roles is important to ensure ongoing excellence in service delivery to the community. Good retention practices, ensuring that the ‘right person’ has the package of skills, values and organisational fit required for the role, is the first step in retaining good staff.

To assist agencies retain valuable staff PSC has compiled a retention resource kit.

Also see the joint Public Service Commission and Department of Justice and Attorney-General publications:

Attraction and Retention Remuneration Incentive Policy
- This policy allows agencies with skills shortages in key areas to seek approval to offer remuneration incentives; and
Directive 02/07 Rewards for Creating Commercially Valuable Intellectual Property
- This Directive outlines the conditions for offering rewards to eligible employees who develop intellectual property that is successfully commercialised with positive revenue returns to Queensland Government.

Other retention strategies include:

managing staff succession
supporting work/life balance
Managing an ageing workforce
developing managers and staff
a policy for maximising employment security
managing employees whose attendance and performance may be affected by mental or physical illness.

(Please note: documents mentioned in the above text are available in other formats in our Corporate publications section.)

Last update: 25 June, 2009