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This page contains lists of courses readily available to Queensland public sector employees under the following categories:
This list is for information only. To apply for a course, please follow your Department's policies and procedures. Tell us about your experience with Learning Central via email: LD@PSC.qld.gov.au
To be CLF aligned, a provider must have mapped all of their courses to the QPS Capability and Leadership Framework for more information please contact us. To add your off-the-shelf short course to this page, please submit a Short course application form to LD@PSC.qld.gov.au
| Provider | Focus | Region(s) | CLF aligned |
|---|---|---|---|
| Business management | |||
| Provider | Focus | Region(s) | CLF aligned |
Marketing fundamentals, time management, more |
All (eLearning) |
No | |
| Decision making in the public sector | Brisbane | Yes | |
| Australia and New Zealand School of Government (ANZSOG) | Public communication, workforce change, crisis and emergency management, more | Brisbane | No |
Organisational change management, high performing teams, more |
Brisbane |
No | |
Leadership and management essentials, career coaching, creating high performance teams, more |
Brisbane |
No | |
| Australian Institute of Management (AIM) | Operational plans, generational difference, young manager, more | All (eLearning), Brisbane, Darling Downs, Gold Coast, Far North, Fitzroy, Mackay, Northern | No |
| Challenging change resistance, preparing people for change, improving teams, more | Brisbane, Gold Coast, Darling Downs, Far North, Fitzroy, Mackay, Northern, Wide Bay-Burnett | Yes | |
Managing with insight, building organisational capability, coaching and mentoring, more |
Brisbane |
No | |
Risk management, coaching and feedback skills, contract management, more |
Brisbane |
No | |
Change management, delegation, develop high performing teams, more |
Brisbane |
No | |
| Hay Group | Executing at the front line, more | Brisbane | No |
Generational management |
Brisbane |
No | |
Institute of Public Administration Australia (IPAA) Queensland |
Team management, using the CLF in performance management, people skills for supervisors, more |
Brisbane |
Yes |
Difficult situations, negotiation, time management, influencing skills |
Brisbane |
No | |
Change management, interviewing skills, managing performance, |
Brisbane |
No | |
Giving feedback |
Brisbane |
No | |
The successful manager series |
All (eLearning) |
No | |
| PRIME Process Management Group | Business process management, improvement, mapping, more | Brisbane | No |
| Creating a positive culture | Brisbane | No | |
| Queensland Ombudsman | Complaints management, good decisions | Brisbane, Darling Downs, Fitzroy, Gold Coast, Mackay, North West, South West | No |
Foundations of supervision, effective feedback, managing workplace conflict, more |
All regions |
Yes | |
| TAFE Open Learning (TOL) | Innovation, developing teams, continuous improvement systems, green office, more | All (eLearning) | No |
| TAFE Queensland | TAFE institutes offer different short courses; please check with your local institute. | All regions (including eLearning) | No |
Developing high performance teams, advanced supervisor skills, team management, managing performance, more |
Townsville |
No | |
Leading edge supervisor, leading change, more |
Brisbane |
No | |
| Financial management | |||
| Provider | Focus | Region(s) | CLF aligned |
Accounts, payroll, records & receipts |
All (eLearning) |
No | |
Finance for non-finance professionals |
Brisbane |
No | |
| Australian Institute of Management (AIM) | Accounting, creating budgets, managing, more | All (eLearning), Brisbane, Darling Downs, Gold Coast, Far North, Fitzroy, Mackay, Northern | No |
| Brisbane North Institute of TAFE | MYOB | Brisbane, Sunshine Coast, West Moreton | No |
MYOB, payroll/bookeepers |
Gold Coast |
No | |
Finance, budgets and financial plans, accounting |
Brisbane |
No | |
Institute of Public Administration Australia (IPAA) Queensland |
Accrual accounting, cost benefit analysis, facilities management, budgets and cost centres, more |
Brisbane |
Yes |
| TAFE Queensland | TAFE institutes offer different short courses; please check with your local institute. | All regions (including eLearning) | No |
Accounting, budgeting and planning, MYOB, more |
Townsville |
No | |
| Project management | |||
| Provider | Focus | Region(s) | CLF aligned |
Manage projects |
All (eLearning) |
No | |
| Active Learning, Department of Environment and Resource Management | Project management in the public sector | Brisbane | Yes |
Programme & portfolio management, managing a dynamic portfoilo, more |
Brisbane |
No | |
Project management |
Brisbane |
No | |
| Australian Institute of Management (AIM) | Fundamentals, contract, HR & communication, more | All (eLearning), Brisbane, Darling Downs, Gold Coast, Far North, Fitzroy, Mackay, Northern | No |
Project management basic, advanced |
Brisbane |
No | |
Principles, PRINCE2 foundation & practitioner |
Brisbane |
No | |
Project Management, PRINCE2 |
Brisbane |
No | |
Institute of Public Administration Australia (IPAA) Queensland |
Project management – basic and advanced, research skills |
Brisbane |
Yes |
Project management, PRINCE2 |
Brisbane |
No | |
Project management fundamentals |
Brisbane, Far North, Northern |
No | |
Fundamentals |
Brisbane & all (eLearning) |
No | |
The power of project management |
Brisbane |
No | |
Introduction to projects |
All regions |
Yes | |
| TAFE Open Learning (TOL) | Introduction, Essentials | All (eLearning) | No |
Project management fundamentals, Microsoft Project advanced, managing performance |
Townsville |
No | |
| Career and self-development | |||
| Provider | Focus | Region(s) | CLF aligned |
| Decision making in the public sector | Brisbane | Yes | |
Emotionally intelligent self leadership, time management |
Brisbane |
No | |
| Australian Institute of Management (AIM) | Assertion skills, creative thinking, problem solving and decision making, more | All (eLearning), Brisbane, Darling Downs, Gold Coast, Far North, Fitzroy, Mackay, Northern | No |
| Personal mastery, emotional intelligence, leading through coaching, more | Brisbane, Gold Coast, Darling Downs, Far North, Fitzroy, Mackay, Northern, Wide Bay-Burnett | Yes | |
Assertiveness, anger management, managing stress |
Brisbane |
No | |
Time management |
Brisbane |
No | |
Institute of Public Administration Australia (IPAA) Queensland |
Writing winning applications, career planning, using the CLF in recruitment and selection, high performance memory, more |
Brisbane |
Yes |
Time management |
Brisbane |
No | |
Time management, resilience and stress management |
Brisbane, Far North, Northern |
No | |
Inspiring women mentoring program |
All regions |
Yes | |
| Queensland Ombudsman | Complaints management, good decisions | Brisbane, Darling Downs, Fitzroy, Gold Coast, Mackay, North West, South West | No |
Win that job, interpersonal skills, workplace conflict, nail that interview, more |
All regions |
Yes | |
| TAFE Queensland | TAFE institutes offer different short courses; please check with your local institute. | All regions (including eLearning) | No |
Assertion skills, stress management, manage work priorities, more |
Townsville |
No | |
Interview techniques, positive thinking |
Brisbane |
No | |
Career planning, emotional intelligence |
Brisbane |
No | |
| Communication skills | |||
| Provider | Focus | Region(s) | CLF aligned |
Presenting with presence, negotiating and influencing, |
Brisbane |
No | |
| Australian Institute of Management (AIM) | Business networking, effictive communication, professional presentations, more | All (eLearning), Brisbane, Darling Downs, Gold Coast, Far North, Fitzroy, Mackay, Northern | No |
| Brisbane North Institute of TAFE | Professional writing and reporting, editing, minute taking, more | Brisbane, Sunshine Coast, West Moreton | No |
| Constructive conversations, dealing with difficult discussions | Brisbane, Gold Coast, Darling Downs, Far North, Fitzroy, Mackay, Northern, Wide Bay-Burnett | Yes | |
Effective people skills, writing, negotiation, presentations, more |
Brisbane City |
No | |
Communication skills, business writing, more |
Brisbane |
No | |
Communication and interpersonal skills |
Brisbane |
No | |
Effective business writing, presentation skills, negotiation skills |
Brisbane |
No | |
Communication skills, speed & comprehension reading, report writing |
Brisbane & Gold Coast |
No | |
Writing skills, public speaking, persuasion & negotiation, communicating with influence, more |
Brisbane |
No | |
Institute of Public Administration Australia (IPAA) Queensland |
Public sector writing – basic and advanced, facilitation skills, proofreading and editing, speed reading, more |
Brisbane |
Yes |
Winning presentations, facilitation excellence |
Brisbane |
No | |
Effective presentations, reports and proposals, advanced interpersonal communication, Think on your feet, more |
Brisbane |
No | |
Writing skills, customer service, conflict resolution, more |
Brisbane, Far North, Northern |
No | |
Networking, bidding, business writing, presenting |
Brisbane |
No | |
Effective writing, ministerial correspondence, go go grammar, planning and sequencing documents, more |
All regions |
Yes | |
| TAFE Open Learning (TOL) | Communication skills, business writing skills, more | All (eLearning) | No |
| TAFE Queensland | TAFE institutes offer different short courses; please check with your local institute. | All regions (including eLearning) | No |
Building client relationships, presenting skills, effective communication, exceptional customer service, more |
Townsville |
No | |
Public Speaking, presentation skills |
Brisbane |
No | |
| Human resources management | |||
| Provider | Focus | Region(s) | CLF aligned |
OH&S, workforce metrics, workforce analytics, innovative workplace agreements, mediation & conflict management, more |
Brisbane |
No | |
| Australian Institute of Management (AIM) | Organisational development, employee relations, manage remuneration & employee benefits, more | All (eLearning), Brisbane, Darling Downs, Gold Coast, Far North, Fitzroy, Mackay, Northern | No |
Understanding and influencing human behaviour, enhancing of self awareness, working with equity and respect |
Brisbane |
No | |
| Hay Group | Executing at the front line, emotional and social intelligence, more | Brisbane | No |
| Infohrm | Workforce metrics, workforce analytics, workforce planning | Brisbane | No |
Generations at work, more |
Brisbane, Far North, Northern |
No | |
| TAFE Queensland | TAFE institutes offer different short courses; please check with your local institute. | All regions (including eLearning) | No |
Cross-cultural diversity, conflict resolution, stress management, occupational health and safety, more |
Townsville |
No | |
| Learning and development | |||
| Provider | Focus | Region(s) | CLF aligned |
| Facilitation skills, leading a learning school, more | Brisbane, Gold Coast, Darling Downs, Far North, Fitzroy, Mackay, Northern, Wide Bay-Burnett | Yes | |
Train the trainer, facilitation skills |
Brisbane |
No | |
Winning presentations, facilitation excellence |
Brisbane |
No | |
Train the trainer |
Brisbane |
No | |
Training for success |
Brisbane |
No | |
Developing assessment skills |
Townsville |
No | |
| People and performance development | |||
| Provider | Focus | Region(s) | CLF aligned |
| Dealing with difficult discussions, challenging change resistance, handling toxic emotions, more | Brisbane, Gold Coast, Darling Downs, Far North, Fitzroy, Mackay, Northern, Wide Bay-Burnett | Yes | |
Performance management |
Brisbane, Far North, Northern |
No | |
Performance conversations, delivering effective feedback, building harassment free culture |
All regions |
Yes | |
Managing below standard performance |
Brisbane |
No | |
| Recruitment and selection | |||
| Provider | Focus | Region(s) | CLF aligned |
| Australian Institute of Management (AIM) | Recruiting and selecting people | All (eLearning), Brisbane, Darling Downs, Gold Coast, Far North, Fitzroy, Mackay, Northern | No |
Behavioural interviewing |
Brisbane |
No | |
Recruitment and selection for panel members, more |
All regions |
Yes | |
Recruit, select and induct staff |
Townsville |
No | |
| Information technology | |||
| Provider | Focus | Region(s) | CLF aligned |
Informantion technology, web development |
All (eLearning) |
No | |
Communication and customer service for IT professionals, leadership for IT professionals, ITL, more |
Brisbane |
No | |
Microsoft, MYOB |
Brisbane (Brendale) |
No | |
Technical training for IT staff – Server 03/08, .NET, c#, Crystal, VMWare, more |
Brisbane |
No | |
| TAFE Queensland | TAFE institutes offer different short courses; please check with your local institute. | All regions (including eLearning) | No |
| Software applications | |||
| Provider | Focus | Region(s) | CLF aligned |
Microsoft Office |
All (eLearning) |
No | |
PRINCE2 |
Brisbane |
No | |
| Brisbane North Institute of TAFE | MYOB, Microsoft Office, more | Brisbane, Sunshine Coast, West Moreton | No |
Microsoft Office, MYOB |
Helensvale – Gold Coast |
No | |
Microsoft Office, Adobe, MYOB, PRINCE2 |
Brisbane |
No | |
Microsoft Word & Excel |
Brisbane |
No | |
Excel, Outlook, Visio, Adobe Photoshop, Acrobat, PRINCE2, more |
Brisbane |
No | |
Microsoft Office, Adobe |
Brisbane, Far North, Northern |
No | |
| Sarina Russo Schools Australia | Microsoft office, shorthand, typing speed and accuracy, MYOB | Brisbane | No |
| TAFE Open Learning (TOL) | Microsoft Office | All (eLearning) | No |
| TAFE Queensland | TAFE institutes offer different short courses; please check with your local institute. | All regions (including eLearning) | No |
| Leadership | |||
| Provider | Focus | Region(s) | CLF aligned |
Team leader |
All (eLearning) |
No | |
| Australia and New Zealand School of Government (ANZSOG) | Strategy and collaboration in the public sector, more | Brisbane | No |
Leadership and management essentials, high performance teams |
Brisbane |
No | |
| Australian Institute of Management (AIM) | Contemporary leadership, managing innovation, strategic business planning, more | All (eLearning), Brisbane, Darling Downs, Gold Coast, Far North, Fitzroy, Mackay, Northern | No |
Organisational leadership through coaching, situational leadership, coaching and mentoring |
Brisbane |
No | |
| Leading with emotional intelligence, learning to lead, leading change, be a coaching leader, more | Brisbane, Gold Coast, Darling Downs, Far North, Fitzroy, Mackay, Northern, Wide Bay-Burnett | Yes | |
Developing leaders, strategic thinking, more |
Brisbane |
No | |
Leadership, coaching colleagues, building better teams, more |
Brisbane |
No | |
Leadership |
Brisbane |
No | |
| Hay Group | Mastering personal leadership, strategic leadership, emotional and social intelligence, more | Brisbane | No |
Leadership for women |
Brisbane |
No | |
Institute of Public Administration Australia (IPAA) Queensland |
Strategic influencing, growing the leader within, emotional leadership, more |
Brisbane |
Yes |
Winning presentations, facilitation excellence |
Brisbane |
No | |
Team leadership, managerial leadership |
Brisbane |
No | |
Strategic thinking, emotional intelligence, leadership, more |
Brisbane, Far North, Northern |
No | |
The successful leader series |
All (eLearning) |
No | |
Impact leadership |
Brisbane |
No | |
| TAFE Queensland | TAFE institutes offer different short courses; please check with your local institute. | All regions (including eLearning) | No |
Leadership through influence, coaching and mentoring, developing successful business plans, more |
Townsville |
No | |
Living leadership, women in leadership |
Brisbane |
No | |
| Senior leadership | |||
| Provider | Focus | Region(s) | CLF aligned |
Public speaking & multimedia tools for executives |
Brisbane |
No | |
| Executive development program | Brisbane | No | |
| Miscellaneous | |||
| Provider | Focus | Region(s) | CLF aligned |
| Schools - leading learning schools, tools for school renewal, curriculum creativity | Brisbane | Yes | |
7 habits of highly effective people |
Brisbane City |
No | |
| TAFE Queensland | TAFE institutes offer different short courses; please check with your local institute. | All regions (including eLearning) | No |
| Policy | |||
| Provider | Focus | Region(s) | CLF aligned |
| Australia and New Zealand School of Government (ANZSOG) | Policy & strategy, evidence for policy & decision making, more | Brisbane | No |
Institute of Public Administration Australia (IPAA) Queensland |
Policy process overview, practical skills, turning policy into legislation, |
Brisbane |
Yes |
Apply statistics for policy, effective surveys for policy, essential policy skills, writing for the public sector, more |
Brisbane |
No | |