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Home > Appeals > Fair treatment

Fair treatment appeals

Who can appeal?

Public service employees may appeal a decision of an agency to take action or not to take action under a directive, as well as certain other matters.

Officers of a department, general employees and temporary employees may appeal to the Commission Chief Executive to have a decision reviewed.

On what grounds may a person appeal?

An appeal may be made where an aggrieved employee honestly and reasonably believes they have not been treated fairly and reasonably.

An appeal about a grievance can only be lodged with the Commission Chief Executive after all internal grievance processes have been exhausted.

There are also a number of other grounds on which employees can lodge fair treatment appeals, such as decisions about transfers or deployment.

A number of decisions can not be appealed against.  These include a decision that decides the policy, strategy, nature, scope, resourcing or direction of the public service or a department.

What decisions can be made?

The Commission Chief Executive may:

Please note that this process cannot investigate any matters in relation to an appeal.

How do I appeal a fair treatment matter?

You should read the Fair Treatment Appeals – Frequently Asked Questions to find out more about the appeals process. If you decide to lodge an appeal you should:

  1. Read the Appeals Directive. Part 3 provides further information on fair treatment appeals. You may also wish to refer to Chapter 7 of the Act.
  2. Read the Fair Treatment Appeal Guidelines.
  3. Read the Grievance Resolution Directive if this is relevant to your matter.
  4. Finally, if you have decided to lodge an appeal, download the
    notice of appeal form, complete it and send it to the Appeals Registry:

Fax: (07) 3224 6635
Post: PO Box 15190, CITY EAST QLD 4002
Email: appeals@psc.qld.gov.au

(Please note: documents mentioned in the above text are available in other formats in our Corporate publications section.)

Last update: 3 November, 2009